- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Basic with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- Next Business Day - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE 693388-AA1, 693388R-AA1, 693389-AA1, 693389R-AA1, 693390-AA1, 693390R-AA1, 693391-AA1, 693391R-AA1, 693392-AA1, 693392R-AA1, 693393-AA1, 693393R-AA1, 693394-AA1, 693394R-AA1, 748613-AA1, 748615-AA1, 748615R-AA1, 748616-AA1, 748616R-AA1, 748617-AA1
