Overview
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. We are committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
- General Information
- Manufacturer
- VMware
- Manufacturer Website Address
- http://www.vmware.com
- Brand Name
- Vmware
- Service Name
- Production Support & Subscription
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 24x7x30 Minute
- Provided Support
- Phone Support
- New Releases Update
- Emergency Telephone Support
- Web Support
- Web Knowledge Base Access
- Email Support
- Remote Monitoring
- Service Response Time
- 30 Minute - Emergency Telephone Support - Severity Level 1
- Service Location
- On-site
- Service Duration
- 3 Year / 18 Incident
- Product Supported
Software
- Software Title: VMware Site Recovery Manager Enterprise
- Installation Type: Locally installed
- Version: 8
- License Qty: 25 VMs
